Are you victim of ransomware ?
We can help you.

After opening a malicious attachment in an email sent by cybercriminals, your files may crypted by the ransomware named Cryptolocker.

The Crypt0L0cker ransomware encrypts all files on your computer by adding either a random extension of 6 characters after the name of the file and other times extensions defined as .encrypted and .vendeta. It leaves ransom note files named DECRYPT_INSTRUCTIONS.html and DECRYPT_INSTRUCTIONS.txt with the instructions to explain victims how to pay a ransom to hackers to get their data recovered.

Our decryption experts with the help of Dr.Web often manage to recover files after encryption by Cryptolocker ransomware.

To request a decryption of your compromised files by the Crypt0L0cker ransomware, please contact our decryption service at by sending with :

This service is free of charge for infected machine running with a Dr.Web antivirus license at the time of encryption. For computers equipped with another IT security solution, a contribution to the analysis and decryption costs may be requested only if the complete decryption of the files is feasible. Do not hesitate to contact our decryption service at

French version of this article : click here.
Formulaire de contact pour les ransomwares :
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